RESEARCH ARTICLE AN EXPLORATORY STUDY OF THE FORMATION AND IMPACT OF ELECTRONIC SERVICE FAILURES Chee-Wee Tan Department of IT Management, Copenhagen Business School, Howitzvej 60, - Loyalty business model - Document - PDFSEARCH.IO

First Page	Meta Content
	RESEARCH ARTICLE AN EXPLORATORY STUDY OF THE FORMATION AND IMPACT OF ELECTRONIC SERVICE FAILURES Chee-Wee Tan Department of IT Management, Copenhagen Business School, Howitzvej 60, Add to Reading List Document Date: 2016-01-20 14:53:02 Open Document File Size: 515,67 KB Share Result on Facebook

RESEARCH ARTICLE AN EXPLORATORY STUDY OF THE FORMATION AND IMPACT OF ELECTRONIC SERVICE FAILURES Chee-Wee Tan Department of IT Management, Copenhagen Business School, Howitzvej 60,Add to Reading List