Nominated Company / Orange / Disney / O2 / Virgin / NHSGGC / Zendesk / NetSuite / Travel Thomas Cook / Expedia / Salesforce.com / Google / Facebook / /
Country
Scotland / /
Currency
GBP / /
Facility
Nottingham Trent University / /
IndustryTerm
customer service software / help desk solution / enterprise cloud applications / social media / finance system / online customer-facing web presence / customer service software infrastructure / travel research / online channels / Web browser / online forums / software functionality / /
Organization
NHS / Nottingham Trent University / /
Person
Graeme Carmichael / Angie Pollacchi / Mike Day / /
Position
Director of Information Systems / Consumer Research Director / Financial Accountant / /
Product
iPad / /
ProgrammingLanguage
XML / JavaScript / /
Technology
XML / smart phones / CRM system / democratising customer service As technology / mobile devices / /
Nominated Company: Zendesk Nomination Title: Zendesk; democratising customer service As technology has evolved customer service organizations have faced increasing amounts of pressure to deliver better service over a bro