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CUSTOMER SERVICE AND BUSINESS RESULTS: A SURVEY OF CUSTOMER SERVICE FROM MID-SIZE COMPANIES Dimensional Research |
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Document Date: 2013-03-15 16:32:50
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File Size: 1,41 MB
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Company
Facebook /
Dimensional Research /
/
Country
United States /
/
Currency
USD /
/
IndustryTerm
online reviews /
online review sites /
online /
personal and online networks /
customer service Online customer service /
Social media /
business to business /
recall reading these online reviews /
/
Position
business manager /
Executive /
/
URL
www.dimensionalresearch.com /
/
SocialTag
Customer experience
Customer
Customer satisfaction
Co-creation
Marketing
Customer experience management
Business