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City Dallas / Toronto / Moncton / Seoul / London / / Company Spring Airlines / Thales / Rocky Mountaineer / Germania / China Southern / Air Canada / NCR / Air Maroc Ryanair SAS Southwest Airlines Spring Airlines / Cathay Pacific / Gartner / US Airways WestJet Major Partners / Sun Country Thalys Thomson Transavia TUIfly United Airlines / Panasonic Avionics / GuestLogix Inc. / IDC / / Continent Europe / Americas / Africa / Asia / North America / / Country Brazil / Canada / United Kingdom / China / Russia / United States / / Currency USD / EUR / CAD / / Event Business Partnership / / IndustryTerm in-flight duty-free program / travel division / partner network / duty free products / cargo products / software-based transaction processor / high-tech product / incremental revenue gain / retail solution / passenger services / software development / identified several services / food / otherwise competitive solutions / technology systems / business intelligence tools / off board travel retail technology / transaction processing enabler / retail technology requirements / flag-carrier / airline / settlement services / leisure carrier / internal solution / self-service onboard retail programs / pure hardware-based transaction processor / passenger travel industry / secure transaction processing / pure hardware-based transaction processing / consumer devices / duty-free products / disruptive technology presence / self-service retail model / in-flight entertainment systems / in-flight food / travel operators / mobile personal devices / beverage / passenger devices / travel journey / retail solutions / retail technology / onboard retail technology providers / travel verticals / rail car / airline industry / potential solutions / logistics management / disruptive technologies / leisure rail carrier / retail programs / retail operations / retail applications / seat upgrade auction technology / ancillary products / self-service retail solutions / travel operator / airline revenues / consultancy services / onboard retail technology / consumer mobile applications / payments systems / air travel / chartered bank / antiquated technology / transaction processing capabilities / prospective airline / retail platform / retail concessions / / OperatingSystem Microsoft Windows / Android / / Organization Company’s Audit Committee / Product Innovation Lab / International Air Transport Association / Association of the European Rail Industry / / Person Philippe Citroën / Andreas Schwilling / Roland Berger / Inflight / / Position General / Director-General / player / regional head / entertainment leader / driver / co-author / moving forward / airlines going forward / Porter / / Product Mountaineer / Transaction Processing Engine / / ProvinceOrState New Brunswick / Texas / / Region Oceania / Middle East / Latin America / Asia Pacific / / Technology seat upgrade auction technology / mobile devices / business intelligence / CAD / Alpha / software-based transaction processor / smartphone / Android / smartphones / onboard retail technology / pure hardware-based transaction processor / / URL www.sedar.com / / SocialTag 
MANAGEMENT’S DISCUSSION & ANALYSIS Management’s Discussion & Analysis For the years ended December 31, 2013 and 2012 MANAGEMENT’S DISCUSSION AND ANALYSIS The following discussion and analysis of the financial cond