bank loan / search function / unaddressed advertising items / retail staff / tax systems / electricity account reductions / pharmaceutical costs / telephone conversations / social security law / /
Organization
Australian National Audit Office / Child Support Agency / Department of Veterans / Department of Family and Community Services / Australian Defence Force / Small Taxation Claims Tribunal / Department of Agriculture / ATO’s Integrity Advisory Committee / State Government / Defective Administration / Australian Government / Department of Immigration and Multicultural / Unaddressed Delivery Service / Australian Federal Police / Commonwealth and State Government / Department of Education / Taxation Relief Board / Australia Post’s Unaddressed Delivery Service / CSA AFP / Australian Taxation Office / /
Position
Special Tax Adviser / INSPECTOR-GENERAL / Commissioner / debt recovery officer / specified contact officer for further clarification / specified contact officer / /
CHAPTER 5 looking at the agencies The majority of complaints received by the Ombudsman (78% of those received in 2003–04) concern five Australian Government departments